Amazon Questions

ScrapeIN Amazon Questions API Response Description

When making a request with the /questions endpoint ScrapeIN returns results from the Amazon Domain specified in either the asin and amazon_domain parameters or the url parameter.

A screenshot of the Questions category on Amazon displaying a list of customer questions and answers. The page shows various questions related to products, with corresponding answers provided by customers. The interface is user-friendly, with clear question labels and detailed answers, enabling users to gain insights and find solutions to their queries.

ScrapeIN retrieves results from the customer questions page for a single product on Amazon with the following properties:

JSON Example

  "product": {
    "title": "LG OLED C1 Series 77\"  Alexa Built-in 4k Smart TV, 120Hz Refresh Rate, AI-Powered, Dolby Vision…",
    "link": "",
    "sub_title": {
      "text": "LG"
    "image": "",
    "asin": "B08WGFKSMW"
  "questions": [
      "position": 1,
      "id": "Tx2EGGBALA0DJCH",
      "question": "Trying to decide between the 2020 and 2021 models. Is the 2021 model worth the extra $450 cost over the 2020 model?",
      "answer": "If you've waiting this long, then you know the CX sold out last Black Friday. The C1 probably will be available for BF 2021. A lot of people who thought they could buy PS5s in 2020 have given up. They and vulture resellers were a huge part of the CX becoming scarce in 2020.\n\nI'd be happy with a CX, but where are people seeing them for $900? Resellers edge most people out of deals like that and then resell for more. If I'd seen a CX for $900 new over the past year, I'd have bought one. The C1 is already being discounted and might fall further after Thanksgiving.",
      "link": "",
      "date": {
        "raw": "November 3, 2021",
        "utc": "2021-11-03T00:00:00.000Z"
      "profile": {
        "name": "Robespierre",
        "link": "",
        "id": "AGSXB2EI6XGM6DDFXXLTT3TJ4Y3Q"
      "helpful_votes": 17,
      "total_answers": 16
      "position": 2,
      "id": "Tx22BEYUDNSSMXB",
      "question": "Can this be wall mounted? I don't see mounting holes on the back",
      "answer": "Yes, if you look at the image of the back  of the TV, you'll see the mounting holes in the lower 3rd. The mount pattern is 400 x 400",
      "link": "",
      "date": {
        "raw": "June 14, 2021",
        "utc": "2021-06-14T00:00:00.000Z"
      "profile": {
        "name": "LGTV"
      "helpful_votes": 11,
      "total_answers": 6
      "position": 3,
      "id": "Tx10ED6SUIADPGV",
      "question": "How sturdy is the tv and stand? i have a cat that likes to attack the tv when i'm playing certain games, would it be easily knocked over?",
      "answer": "Although the tv itself isn’t very heavy, the stand that it attaches to is probably 30 of the 50+ pounds that the box indicates it weighs, and the TV attaches very securely with 4 screws. I cannot imagine that even the largest of cats could knock it over!",
      "link": "",
      "date": {
        "raw": "November 8, 2021",
        "utc": "2021-11-08T00:00:00.000Z"
      "profile": {
        "name": "L. Williams",
        "link": "",
        "id": "AG62SN4TITEYF5I5ACEONH3K2L7A"
      "helpful_votes": 7,
      "total_answers": 8
  "pagination": {
    "current_page": 1,
    "total_pages": 5

ScrapeIN returns the following properties for requests made with the /questions endpoint:

JSON Structure

The JSON structure returned by the Amazon Customers Feedback API includes required elements, such as search_parameters, request_metadata, pagination, as described in the Results Amazon Data API section, this also includes parameters specific to the customer questions page for a single product on Amazon, which are described below.


An array of Question objects. Each Question object represents a customer question and its corresponding answers shown on the Customer Questions & Answers page and has the following properties:

  • id: The unique, Amazon-assigned ID of the question. Can be used to identify and track questions across subsequent requests. See question_answer parameters, to retrieve deals belonging to that particular category.
  • title: The text of the question.
  • body: The answer text. Represents the most helpful answer if there are multiple answers. To retrieve all answers, a subsequent request with the /question_answers endpoint is required. See question_answers parameters for more information.
  • link: The link to the question.
  • helpful_votes: The number of helpful votes received by the question answer from other Amazon customers.
  • total_answers: The total number of answers received by the question. To retrieve all answers, the question ID can be passed in as the question_id parameter in a subsequent request with the question_answers endpoint. See question_answers parameters for more information.
  • date: An object containing details about the date of the answer to the question.
    • utc: The date of the question-answer in ISO 8601 format. Parsed from the raw date.
  • profile: An object containing details of the profile of the customer who answered the question.
    • name: The profile name of the customer who provided the answer.
    • link: The profile page link of the customer who provided the answer on the Amazon Domain.
    • id: The customer profile ID. Can be used as a reviewer_profile endpoint parameter to view the customer's public profile.



Note on Product Results

To obtain complete product details, you should send a request using the /product endpoint to retrieve information directly from the product page.

An object contains details of the product as shown on the Customer Questions & Answers page such as:

  • title: The name of the product.
  • link: The product page link.
  • image: A link to the image of the product.
  • asin: The Amazon product ID (ASIN) for the product.
  • sub_title: An object contains details of the subtitle shown underneath the product title.
    • text: The text of the subtitle, typically the brand name of the product.



Note on Paginating Results

Amazon normally returns 10 Questions per page. To retrieve more Questions & Answers from Amazon, you can issue additional requests by increasing the page parameter.

An object contains details of the current Questions & Answers page and the total number of available pages, such as

  • current_page: The current page number.
  • total_pages: The total number of pages available for pagination.